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API Pricing & SLA Proposal

1. Pricing & Call Tiers

Plan
Server Type
Monthly Fee* (includes 2 000 calls)
2 001 – 20 000 calls
20 001 + calls
Key Benefits
Fast
Dedicated
USD 790
USD 0.158 / call (40 % of base)
USD 0.079 / call (20 % of base)
• Earliest access to all new models & features
Medium
Dedicated
USD 420
USD 0.084 / call (40 % of base)
USD 0.042 / call (20 % of base)
• Priority rollout of new features (next after Ultra-Fast)
Slow
Shared
USD 160
USD 0.080 / call (base price)
USD 0.040 / call (50 % off)
• Economical option on shared infrastructure
* All plans are billed annually in advance. Unused monthly calls do not roll over.

2. Service-Level Agreement (SLA)

Metric
Ultra-Fast
Fast
Slow
Monthly Uptime
99.9 %
99.9 %
99.5 %
Generation Latency (text-to-sfx v2 model)
– 99 % of requests
≤ 10 s
≤ 40 s
≤ 120 s
– 90 % of requests
≤ 5 s
≤ 10 s
≤ 40 s
CS First Response (business hours)
≤ 2 h
≤ 4 h
≤ 24 h
Credits for SLA breach
10 % of monthly fee
Uptime refers to the percentage of time the API is reachable and functioning normally.
Response targets may vary for future model versions (v3, new endpoints); any changes will be communicated in advance.

3. Contract & Payment Terms

Contract length: 1 year (annual pre-payment).
Payment: credit card or bank transfer, Net 30 from invoice date.
Plan upgrades: possible at any time; fee prorated.
Future APIs: all new endpoints released during the contract term are included at no extra cost.

4. Authentication & Rate Limits

Auth: project-specific API key sent via HTTPS header.
Default monthly quota: 1 000 000 calls; higher limits available on request.